1What are the methods of payment?
A: We accept both cash or cheque. It is also possible for you to use your credit card, but there is a charge of 3% for the credit card payment.
2Is it possible to take a second trip?
A: We do not provide additional trips because our drivers have a busy schedule and the loss of time may be significant. In case you are not sure whether all your items will fit into the medium-sized vehicle, it is always a better solution to take a large van as the costs of this are much more attractive than paying for two medium vans.
3Do you have a valid insurance?
A: Yes, we are insured commercially and we have a valid public liability insurance. We also have a goods in transit insurance for up to £50,000 per claim. Please note that goods in transit insurance is subject to terms and conditions. One of the key issues that needs your special attention, is the proper packaging of all your items in order for the insurance to be valid.
4Do you provide transport of heavy items?
Yes, we do. However, it is always better to call us before the removal service is to be provided as there may be some individual questions and issues that need clarifying.
5When should I plan the move?
A: Whenever you feel ready to move, just give us a call and we will do all the necessary estimated calculations (based on the instant quote you have provided us before).
6Can I get any discounts?
A: We are constantly providing our customers with attractive offers and affordable prices that are one of the best on the market. We are also offering exclusive discounts for members of RPM ERA organisation. We always make sure that our clients are properly serviced to thier satisfaction and we also realise that cost is a key factor for anyone which is why we aim to give you prices that are both reasonable and affordable.